While looking for a place to help me reattach a pendulum on an old family heirloom I ran across Heritage Clocks. They had great reviews so I called. Not only did Michael answer my call right away but he had me come to his place that afternoon and fixed it on the spot. He was very knowledgeable and a pleasure to work with. I will definitely use him in the future.

- Susan Galbraith

Reached out to Michael at Heritage Clocks on a Wednesday, and he contacted me later that same day. We messaged and he stated rather than me replacing my Pendulum, he could look at the pendulum hook for my grandfather clock and possibly fix it. I took it to him that Saturday, and in less than 2 hours, he fabricated a new part, attached the new part, and now the repaired Pendulum assembly and clock are up and running smoothly!! I highly recommended Michael at Heritage Clock.

- Kevin Marcucci

Michael was an amazing help with my 25-year-old Howard-Miller grandfather clock. Two of the chime rods were broken and he had the same chime rods (used from an old chime block) and replaced the broken ones. Since I removed and remounted the chime block myself, he instructed me as to how to adjust the hammers and the sound is as if brand new. He is the best!

- Michael Valenza

I brought a mantle clock to Michael, and it was in really rough shape. The wooden frame was falling apart, and the clock had not worked since at least 1995 when I acquired it. Michael took one look at it, and within 30 seconds he knew

a) an estimated age (built between 1890-1910)

b) exactly what was wrong with it (excluding the broken frame)

c) how the previous repairman had botched an attempted repair (circa 2006)

Michael machined his own parts, fixed the clock, restored the wooden frame, AND even made a key for me. He did all this very far ahead of schedule and for a very reasonable price. I would venture to say that there are not many people in this world who are as good at what they do as Michael and his clock repair. If you have any issues of any kind with literally any kind of clock, this should be your first, last, and only stop. He’ll tell you himself: all it takes is a little time. You will not be disappointed.

- Michael Lord

Finding someone to trust with a precious family heirloom isn’t easy. My experience with Michael and Heritage Clocks was amazing. Michael is a true craftsman with attention to detail and top-notch craftsmanship. I would trust him with any clock in my family’s collection.

- Joshua Wade

"Heritage clock shop is incredibly outstanding!!! 

For several years I have been bringing my grandmother's priceless antique clocks to Michael for major repair, very complicated refurbishing, cleaning, and restoration. Michael is the consummate professional with a warm, kind, and patient demeanor. He is also very sweet and respectful to my grandmother when he visits our home. He is extremely knowledgeable, experienced, and has many very impressive certifications. 

 The clocks I bring him are from the 1800s to early 1900s, most of which my friends try to tell me are irreparable. After Michael does his "magic" on them, they are amazed! Thank you for bringing so much beauty back into our home. Please you and Barb (Michael's wonderful wife), stay healthy and safe during these tumultuous times. We need our wonderful horologist! I have attached photos of the magnificent collection you brought back to life for us."

- Stacy    9/27/2021

"I must say it was so nice to find someone so knowledgeable and a real craftsman about cuckoo clocks especially here on the west valley, I was so devastated when my 17-year old cuckoo clock fell and the chains fell apart I didn’t know what to do, but Michael still serviced it and put it together in no time, and for a very reasonable fee, I was so happy with his service. He really knows what he is doing and is very trustworthy. Thank you so much, I highly recommend."

- Karol Viviana G | 8/24/2021

"I took my cuckoo clock in for repair to the music box. He was incredibly professional and I had my clock back within the week. Not only was he professional but showed integrity to the highest degree. I accidentally gave him an envelope that had the wrong amount and he was kind enough to make sure to let me know and returned the overpayment. I would highly recommend Heritage Clocks LLC to anyone. 5-star rating!"

- Anita M     8/16/2019

"We purchased a used grandfather clock and needed it moved to our home; Heritage Clocks to the rescue!! The owners showed at the house from where the clock was being moved, packed it up (which takes time to carefully remove the pendulum and all the other parts), got to our home and had the clock oiled, cleaned and set up again all within about two hours!

The couple worked together like "clockwork" with such expertise, and as they did so, my husband and I were given detailed descriptions of how the clock runs and how to continue to take good care of it. They have a wonderful background story - I could have sat down and shared a pot of coffee with them. 

I highly recommend Heritage Clocks for clock moving as well as maintenance, and I Iook forward to seeing them again. This couple was friendly and informative, 'timely' and affordable."

- Rosie S     Glendale AZ   3/18/2019

"We contacted Heritage Clocks LLC about a home visit for a very large grandfather clock. He came out, diagnosed the issue, fixed the problem and got it properly set up after being improperly adjusted by a previous repair outfit some years back. It's working fine and we're very happy with the work and the pricing was very reasonable! If I have any other issues, this is who I'm using."

- Stacy Wright     12/4/2018

"I recently had my antique clock repaired by Michael. He did a fantastic job and even made a piece for my clock that is no longer available. No one else will work on my clock again. He knows what he is doing!"

- Nyla R     11/20/2018

"Great experience restoring our family grandfather clock from the 1850s. It had been inoperative for decades, with various broken pieces. Now it is back to its former glory. Well done!"

- Philip G     8/25/2018

"We are proud owners of a beautiful antique clock. This clock was shipped from Germany to KS just fine, but in the shipping process from KS, it got here in AZ literally in pieces! We were heartbroken and were recommended to call Michael at Heritage Clocks. In Feb 2016, he did an amazing job of repairing and restoring this beautiful antique clock! It still keeps perfect time and the chime is still working fine and it continues gracing our home. We felt his fee was quite reasonable and were totally satisfied with the service we received, and would not hesitate to call him again should the need arise!"

- DeWanda P     8/14/2018

"Michael Pfielschiefter, owner or operator of Heritage Clocks came out on a Sunday morning to repair our Ridgeway Grandfather clock, which had stopped working about 3 to 4 years ago. My wife had given up on it and suggested we donate it, but we had paid a lot for it, even back in the early '90s. Michael was meticulous, careful and you could see his 41 years of experience as he worked---he is a true master craftsman. After about an hour of detailed, unrushed work, he was able to get it going as well as taking care of a lot of other detailed issues I wasn't even aware of. Plus charge was very reasonable, especially for a Sunday. Highly, highly recommended!"

- Ed OConnor     7/1/2018

"Michael (Heritage Clocks LLC) has been repairing and keeping my grandfather clock running for almost 8 years now. Michael is an expert in his field and does it great. He knows his business well and I trust him completely with all of my clocks. He has always come to my home to repair my grandfather clock when needed and keeps my clock well oiled and in good condition. When my grandfather clock needed new parts, Michael was able to actually make some of the parts himself. He is very professional and has always done an excellent job. Such a wealth of information he has. His prices are reasonable and he gets the job done. I highly recommend Heritage Clocks for all your clock needs."

- Carol G.     2/27/2018

"Mr. Michael was amazing to work with. he fixed my cuckoo clock as I waited - enjoying my time looking around his workshop. Such a gentleman. Very talented clock guy!"

- Lori Beth H.     2/15/2018

"I have had Heritage Clocks LLC do both service and movement alterations to my collection of clocks and their expertise are top-notch. The work was done perfectly and done quickly. For people needing their clock movements serviced, there is a correct way to properly service clock movements and Heritage will only do so correctly."

- D.T.     9/7/2016